Terms of Service

1. Identification of the owner and general information

BODY TECH IBERIA, S.L. is the entity responsible for the website www.bootech.eu (hereinafter, the "Website"). These Terms and Conditions govern the access and use of the Website, as well as the services and products offered by BODY TECH IBERIA, S.L. (hereinafter, "BOOTECH"), with VAT ID B56769052 and registered address at Calle Capellanía 42, Moralzarzal, Madrid (28411).

Acceptance of Terms:

By visiting the Website or using its services, the user accepts these Terms and Conditions. If you do not agree with any part of them, you should refrain from using the website.

2. User Data

The user is responsible for providing truthful registration data and maintaining the confidentiality of their credentials. In case of unauthorized access to their account, the user must immediately notify BOOTECH so that appropriate measures can be taken.

3. Terms of sale

Requirements:

The products offered by BOOTECH are only available to users over 18 years old. Orders can be placed from any European country through the purchase form available on the website.

4. Information about warranty, prices, payment methods, and discount codes

Warranty and Technical Services:

In accordance with current legislation in Spain and the European Union, BOOTECH products come with a 3-year warranty from the date of purchase. This warranty covers any non-conformity or manufacturing defect in the product.

In case a defect is detected, the customer must contact BOOTECH’s technical service to assess whether the product can be repaired or, if necessary, replaced. In any case, the repair or replacement process will be free of charge for the customer within the warranty period.

Warranty exclusions: Components subject to normal wear and tear, such as batteries, are excluded from the warranty, unless the wear is due to a manufacturing defect.

Additionally, the warranty does not cover damage resulting from improper use of any part of the equipment, including but not limited to: the remote control, hoses, charger, and other accessories. Improper use will be considered any handling contrary to the manufacturer's instructions, unauthorized modifications, or the use of components for purposes other than those recommended.

Prices:

Prices are expressed in euros (€) and include taxes and shipping costs, which will be detailed before confirming the purchase.

Discount codes:

BOOTECH may offer discount codes to its users, which must be applied in accordance with the instructions specified by BOOTECH. The use of discount codes may not be compatible with certain promotions.

5. Information about BOOTECH products and services


The images and descriptions of products on the website are illustrative and may not exactly reflect the final product. BOOTECH is not responsible for minor differences in the visual presentation of the product.

6. Exchange and return policy

Exchange conditions:

Products can be exchanged within 30 days of purchase, provided they are in perfect condition. BOOTECH covers shipping costs within Spain, while outside the country, in the rest of Europe, the customer must bear the full shipping costs for the return.

7. Proper use of the website

The user agrees not to use the site for unlawful or fraudulent purposes. Failure to comply with this rule may result in the suspension of access to the site and the user's account.

8. Intellectual property

All content on the website, including text, images, graphics, and logos, is the property of BOOTECH or its licensors and may not be reproduced without their express consent.

9. Payment methods and special conditions

BOOTECH accepts various payment methods, including payment service providers such as Klarna, PayPal, among others, which are subject to their own terms and conditions.

10. Retention of ownership

Ownership of the products will remain with BOOTECH until full payment has been completed.

11. Links to third-party websites

The website may contain links to third-party pages. BOOTECH has no control over nor assumes any responsibility for such websites or their contents.

12. Partial invalidity

If any provision of these Terms is found to be illegal or invalid, the remainder will remain fully effective.

13. Modifications to the Terms

BOOTECH reserves the right to modify the Terms at any time. The modifications will be published on the website and will take effect immediately.

14. Campaign personalization

BOOTECH may offer personalized campaigns to users but will not use sensitive personal data for this purpose.

15. Contraindications and risks of misuse

Pressotherapy should not be used in the presence of certain medical conditions such as deep vein thrombosis, phlebitis, hypertension, heart problems, among others. Users are advised to consult their doctor before using the products if they suffer from any of these conditions.

16. Notifications

All communications between BOOTECH and the user related to orders will be made in writing, preferably via email.

17. Language

In case of discrepancies, the Spanish version of these Terms and Conditions will prevail.

18. Dispute resolution

Users may access the European Commission's online dispute resolution platform to resolve disputes out of court: https://ec.europa.eu/odr.

19. Applicable law and jurisdiction

These Terms will be governed by Spanish law, and any disputes will be resolved before the courts of Madrid, except in the case of consumers, in which case the jurisdiction of the consumer’s domicile will apply.