Frequently Asked Questions and Contact Information

Before contacting us, have you considered reviewing our Frequently Asked Questions?
We answer the most common questions below, so it's very likely that you'll find a quick solution to your inquiry without having to wait for personalized assistance. Check the list and solve your query in an instant!

Frequently Asked Questions (FAQ)

Not sure which pressotherapy model to choose?

At BOOTECH, we offer 4 pressotherapy models to meet different needs. The BT-LITE is a plug-in model, ideal for those looking for a simple and functional option. The BT-GENIO is our first battery-powered version, with 4 air chambers. If you're looking for something more advanced, also battery-powered, the BT PRO includes a powerful chip that manages 6 air chambers, providing a more complete experience. Finally, we have the BT SMART, our most innovative and 100% portable model, without hoses or cables, with removable batteries for greater convenience. This is the model we recommend for its versatility and ease of use.

 

If you still have questions, feel free to contact our Customer Service team. We’ll be happy to help you choose the best option.

What is the difference between pressotherapy boots and pants?

The main difference between pressotherapy boots and pants lies in the areas they cover. The boots are designed to treat only the legs, from the feet to the thighs, helping to improve circulation and reduce muscle pain.

 

On the other hand, pressotherapy pants offer broader coverage, also massaging the glutes, lower abdomen, and back. This makes them an ideal option for those seeking a more comprehensive recovery, covering not only the legs but also other parts of the body.

 

On the other hand, pressotherapy pants offer broader coverage, also massaging the glutes, lower abdomen, and back. This makes them an ideal option for those seeking a more comprehensive recovery, covering not only the legs but also other parts of the body.

What is the delivery time for my orders?

Orders within Spain are processed and shipped within 1 to 3 business days. For the rest of Europe, the estimated delivery time is 3 to 7 business days from the shipping date.

What payment methods do you accept?

We accept payments by credit cards, debit cards, PayPal, bank transfers, and we also offer the option of financing through Klarna for installment payments.

Can I return a product if I’m not satisfied?

Yes, you have 30 days from the receipt of the product to request

a return, as long as the products show no signs of use and are in their original packaging.

Is there a cost for returning the product?

Within Spain, the return cost is free. For orders outside of Spain, within Europe, the return cost will be borne by the customer, except in cases of defective products or order errors, where the company will cover the shipping costs.

Do the products come with a warranty?

All BOOTECH products are covered by a 3-year warranty that includes manufacturing defects and hardware issues.

How do I use BOOTECH compression boots or pants?

Put on the boots or pants, select your preferred pressure level, and relax for 20-30 minutes while improving circulation and relieving muscle tension.

I’ve lost my user manual. How can I get a new one?

If you’ve lost your user manual, don’t worry. We can send you a new one. Just contact us through the means indicated on this page, and we’ll be happy to assist you.

I can’t view my invoice correctly, or I entered incorrect information when placing the order. What should I do?

If you have

any issues with your invoice or entered incorrect information when placing your order, please contact us so we can correct the information and send you the correct invoice.

How do I safely use pressotherapy devices?

Make sure to follow the instructions in the user guide that accompanies each device. If you have any medical condition, we recommend consulting a healthcare professional before using the equipment.

Contact Information

If you have any additional questions or haven't found the answer you were looking for in our frequently asked questions, don't hesitate to contact us. We are here to help you.

You can reach us through the following channels:

WhatsApp: Click here to chat with us.
Email: info@bootech.eu.
Phone: 629 849 858.

We are here to assist you anytime 😊